Last Updated: September 3 2023
Thank you for shopping at sadarbazaar.pk. We value your satisfaction and want to ensure you have a seamless shopping experience. Please read our Return and Refund Policy carefully before making a purchase.
- Returns
1.1 Eligibility for Returns
We accept returns within 30 days from the date of purchase. To be eligible for a return, the item must be unused, in the same condition as you received it, and in its original packaging.
1.2 Initiating a Return
To initiate a return, please follow these steps:
Contact our Customer Support team at [email protected] or +923442431612 within 7 days of receiving your order.
Provide your order number and a detailed explanation of the reason for the return.
Our team will provide you with a return authorization and instructions on how to return the item.
1.3 Return Shipping
Customers are responsible for the cost of return shipping unless the return is due to our error or a defective product. We recommend using a trackable shipping method to ensure that your return is received.
- Refunds
2.1 Processing Refunds
Once we receive your returned item and inspect it, we will notify you of the status of your refund. If your return is approved, we will initiate a refund to your original method of payment. The time it takes for the refund to appear in your account may vary depending on your payment provider.
2.2 Refund Exceptions
Please note that certain items are non-returnable and non-refundable unless they are defective or damaged during transit.
- Exchanges
We do not offer direct exchanges. If you wish to exchange an item for a different size or color, please follow the return process and place a new order for the desired item.
- Damaged or Defective Items
If you receive a damaged or defective item, please contact our Customer Support team immediately. We will arrange for a replacement or a refund, depending on product availability and your preference.
- Contact Us
If you have any questions or concerns about our Return and Refund Policy, please contact our Customer Support team at [email protected] or +923442431612.